Territorial Manager Sales Application Support

JOB DESCRIPTION
Position: Territorial Manager Sales & Application Support (IVD)
Company: Genuine Biosystem Pvt. Ltd.
Department: Sales & Application Support
Industry: In Vitro Diagnostics (IVD) / Medical Diagnostics
Experience: 45 Years
Employment Type: Full-Time
Total Vacancies: 4
Job Location: Tamil Nadu Territory-Based Role
Job Summary
We are looking for experienced and result-oriented professionals to join our team as Territorial Managers Sales & Application Support in the IVD diagnostics industry. The ideal candidates will be responsible for developing territory-wise business, managing customer relationships, promoting diagnostic products, providing application support, and achieving sales targets.
Key Responsibilities
1. Sales & Business Development

• Achieve sales targets for IVD diagnostic products, reagents, kits, and related instruments.
• Develop new business opportunities with diagnostic laboratories, hospitals, clinics, and healthcare institutions.
• Build and maintain strong relationships with customers and channel partners.
• Identify market opportunities, monitor competitor activities, and expand territory coverage.
• Manage sales pipelines, prepare forecasts, and submit regular sales reports.

2. Application Support & Customer Service

• Provide product demonstrations, application guidance, and technical assistance to customers.
• Support customers in product installation, instrument operation, troubleshooting, and routine application queries, as applicable.
• Coordinate with the Service, Technical, and Application teams to resolve customer issues promptly.
• Conduct product training for laboratory personnel and customers.
• Ensure customer satisfaction and encourage repeat business.

3. Territory & Account Management

• Manage the assigned territory independently and plan regular customer visits.
• Develop dealer and distributor networks where applicable.
• Follow up on quotations, orders, payments, and outstanding collections.
• Maintain accurate customer records and CRM/MIS reports.
• Travel within the assigned territory to achieve business and customer support objectives.

Eligibility & Requirements

• Bachelors or Masters degree in Life Sciences, Biochemistry, Biotechnology, Microbiology, Chemistry, Medical Laboratory Technology, or a related discipline.
• 45 years of relevant experience in IVD, diagnostics, medical devices, or laboratory products.
• Experience in diagnostic product sales, customer handling, and application support is preferred.
• Good communication, presentation, negotiation, and relationship-management skills.
• Strong business development and territory management capabilities.
• Willingness to travel extensively within the assigned territory.

Territory-Based Locations

• Chennai
• Vellore
• Coimbatore
• Trichy
• Madurai

How to Apply
Interested candidates may share their updated resume at [email removed].
Contact: [phone removed]
Join Genuine Biosystem Pvt. Ltd. and contribute to delivering reliable diagnostic solutions for better healthcare.