Tender Executive

Role objective

Manage tendering end to end and ensure timely, accurate bid submissions. Support sales operations through customer enquiry handling, lead follow-ups, quotation coordination and CRM updates.

Key responsibilities

1. Tendering and bidding

• Monitor GeM, CPPP, state e-procurement portals and other relevant platforms for business opportunities.
• Review tender documents, eligibility criteria, technical specifications, BOQs and commercial terms.
• Prepare Go/No-Go summaries for management approval.
• Raise pre-bid queries and attend pre-bid meetings where required.
• Coordinate technical and commercial bid preparation, including compliance statements, annexures, declarations, price schedules and supporting documents.
• Arrange EMD / bid security and performance bank guarantees in the required formats, with Finance.
• Manage Digital Signature Certificates (Class 3) and ensure accurate, on-time submission of online and offline tenders.
• Participate in GeM reverse auctions and handle L1 price-matching requests.
• Claim MSME and Make in India purchase preferences where applicable.
• Coordinate with Sales, Quality, Production and Finance for technical inputs, pricing approvals and delivery schedules.
• Maintain the tender tracker and follow up on tender status, clarifications and results.

2. Sales support and customer enquiry management

• Handle incoming customer enquiries by phone, email and other business channels.
• Follow up with prospective customers to understand requirements and identify sales opportunities.
• Coordinate with the field sales team on enquiries, quotations and pending opportunities.
• Prepare and share quotations and product information with the concerned team.
• Follow up on submitted quotations and keep regular contact with customers.
• Update lead details, follow-up activities and enquiry status in Salesforce.
• Maintain accurate sales records and share periodic reports on enquiries and follow-ups.

3. Documentation and coordination

• Maintain a repository of tender documents, product catalogues, technical specifications, certificates, drawings and company credentials.
• Support vendor registration and customer pre-qualification documentation.
• Ensure accurate records, timely reporting and compliance with internal processes.
• Coordinate with internal teams to resolve documentation and customer queries.

How success is measured

• Bids submitted complete and on time
• Bid-to-win ratio
• Response time on customer enquiries
• Accuracy and timeliness of CRM updates

Desired candidate profile

Qualification: B.E./B.Tech or Diploma in Mechanical or Electrical Engineering; an MBA is an advantage.

Experience: 37 years in tendering, sales coordination or inside sales, preferably in pumps, industrial equipment, capital goods or engineering.

Required skills:

• Knowledge of government and private-sector tendering procedures
• Hands-on experience with GeM, CPPP and state e-procurement portals, including DSC-based submission
• Strong documentation, communication and customer follow-up skills
• Proficiency in MS Excel, MS Office and CRM tools such as Salesforce
• Ability to understand technical specifications and customer requirements
• Strong coordination, time-management and organisational skills

What we offer

• Exposure to infrastructure, municipal, mining and industrial projects
• The chance to work with a growing industrial brand with global operations
• Career development in tendering, presales and sales operations