Temporary Part-Time Assistant Registrar/Administrative Assistant

The Organization: Merit America

The American economy is broken. Today, 53 million working adults–nearly half of the U.S. workforce–do not earn a living wage. These talented workers have few options to advance: college is too long and expensive, full-time boot camp programs don’t offer enough flexibility, and online courses don’t have the structure or support to translate learning into a new career. The result? Talented workers, disproportionately people of color and women, get stuck in low-wage roles with no way to build a better life for themselves and their families.

Merit America is a national nonprofit that creates pathways to family-sustaining careers for Americans stuck in low-wage work. Our fast, flexible solutions are built for working adults: We start by analyzing tens of millions of job postings to identify in-demand, high-paying tech careers and then work with industry-recognized partners to train for these roles with part-time programs that combine flexible online learning with best-in-class coaching. Finally, we support our learners in their job search, helping them connect with a broad constellation of local and national employers such as JPMorgan Chase and Infosys to land higher-earning, family-sustaining jobs. Merit America is on a mission to build a scalable pathway for workers to join the middle class through merit, not money. Since our founding in 2018, we’ve generated a projected $1 billion in near-term wage gains for our learners.

Meritus College

Meritus College is a new kind of not-for-profit online college, built from the ground up to meet the needs of working adults and career-changers who’ve been overlooked by traditional higher education.

The problem is clear: only 33% of Pell grant recipients complete their degrees at two-year colleges within six years. College has become too rigid, too expensive, and too disconnected from both student realities and career outcomes. Meritus College is different. Our online, asynchronous programs and "workplace as laboratory" approach allow students to learn and apply new skills directly to their jobs, while receiving personalized support from dedicated coaches every step of the way. We focus on real-world skills and stackable credentials in high-demand fields, ensuring graduates are prepared for today's jobs and tomorrow's opportunities. Founded in 2025 with an inaugural Associate of Applied Science in Technology and Innovation degree, Meritus College is building a mainstream pathway to economic mobility—one designed not for the privileged few, but for the talented many who’ve too often been left behind.

Role Overview 

Meritus College seeks a highly detail-oriented and trustworthy Assistant Registrar / Administrative Assistant to join our team on a six-month, temporary basis with possibility of renewal. This pivotal hybrid position is primarily responsible for ensuring the integrity, accuracy, and security of all student academic records in our dynamic, fully-online community college environment, while also supporting general administration. 

The ideal candidate will be a proficient user of Student Information Systems (SIS) and must have an unwavering commitment to data confidentiality and compliance with federal regulations, particularly the Family Educational Rights and Privacy Act (FERPA).

While a portion of work, including record processing and student support, is performed remotely, this role requires weekly in-person presence at our Salt Lake City office to manage and process physical student documents received via mail (e.g., official transcripts, enrollment forms) and manage associated office materials. This dual responsibility demands strong organizational skills, integrity, and self-motivation.

Responsibilities

Core Records Management (Remote)

Manage the processing of all standard academic records actions within the Student Information System (SIS), including new enrollments, course drops/withdrawals, student demographic updates, and official name changes.

Ensure accurate input and maintenance of student grades and academic standing following each term’s finalization.

Process and track all student petitions, appeals, and exceptions related to academic policies and procedures.

Conduct regular audits of student data for accuracy and completeness to prepare for reporting periods.

Assist the Registrar with the official certification and posting of degrees for graduates.

Regulatory Compliance and Security (Remote & On-Site)

Serve as a frontline practitioner on the Family Educational Rights and Privacy Act (FERPA), strictly adhering to regulations when releasing or disclosing student information.

Support development and maintenance of documentation regarding registrar policies, procedures, and best practices, ensuring accessibility for online students and staff.

Maintain the security and strict confidentiality of both electronic and physical student records in accordance with institutional policy.

Assist in preparing data for internal, state, and federal reporting (e.g., enrollment verification, National Student Clearinghouse submissions).

Mail Processing and On-Site Duties (On-Site)

Regularly visit the campus office to manage incoming mail for the Registrar’s office, including sorting, logging, and distributing correspondence.

Receive, verify, and process official physical documents, particularly hard-copy transcripts, and other admission/student-record materials.

Efficiently scan and digitally index all physical documents into the secure student record system.

Manage the inventory and security of physical records, forms, and sensitive office materials.

Student and Administrative Support (Remote)

Provide comprehensive administrative support, including proactively managing the Chief Academic Officer’s meeting calendar and other administrative tasks as needed (e.g., booking travel).

Provide professional, timely, and empathetic support to students, faculty, and staff regarding registration, academic deadlines, academic policies, and transcript requests via email, phone, and virtual meetings.

Assist with the maintenance and testing of the degree audit system to ensure curriculum updates are reflected accurately.

Collaborate with the Advising, Admissions, and Financial Aid offices to resolve student record discrepancies and ensure seamless service delivery.

 

Skills and Competencies

We recognize that some individuals from underrepresented backgrounds may hesitate to apply if they don’t meet 100% of the listed qualifications.  Please don’t let that discourage you from applying! We value the unique skills, experiences, and perspectives that each applicant brings, and we encourage you to apply if you believe your background demonstrates the required skills and competencies:

Must-Haves:

Must Haves for all roles at Meritus College:

Committed to our mission to pave pathways to family-sustaining careers, break the poverty cycle, and create upward mobility for low-wage workers.

Shared sense of responsibility and ownership for our collective work in making a positive impact on the community we support.

Committed to continuous learning and growth in advancing inclusive excellence and closing gaps across lines of difference.

Passionate about fostering a workplace culture that embraces and values individual differences.

Professional Experience & Knowledge

Minimum of 2 years of experience working in a Registrar's office, Admissions, or Student Services role, preferably within a higher education setting.

Proven knowledge of the Family Educational Rights and Privacy Act (FERPA) and experience applying these regulations in daily practice.

Technical Proficiency

Advanced proficiency with a major Student Information System (SIS) such as Banner, Colleague, PeopleSoft, or Jenzabar.

Strong command of Microsoft Office Suite (Word, Excel) or Google Workspace, particularly for data analysis and report generation.

Experience with document management systems and electronic workflow processes for document scanning and indexing.

 

Core Skills and Attributes

Learner-Centered Mindset : Must be committed to the community college “open door” philosophy with an ability to interact professionally with a diverse student body.

Exceptional Attention to Detail: Demonstrated ability to perform precise and accurate data entry and record maintenance in a high-volume environment.

Uncompromising Integrity: Absolute commitment to protecting confidential student data and adhering to institutional and federal compliance standards.

Organizational and Time Management Skills: Proven ability to manage multiple priorities, meet strict academic deadlines, and work effectively with minimal supervision in a remote capacity.

Communication and Collaboration Skills: Excellent written and verbal communication skills necessary to clearly explain complex academic policies to diverse stakeholders; strong collaboration skills to work cross-functionally throughout the organization. 

Nice to Haves:

Experience in a community college or institution with a significant online student population.

Familiarity with degree audit systems (e.g., DegreeWorks, uAchieve).

Comfort using AI tools (e.g., Claude) to enhance efficiency in document processing, data audits, and administrative workflows.

Other Logistics 

This position is part-time, ~15-20 hours/week

Location: While the college is a remote organization, this team member must be located in the Salt Lake City, UT area to perform in-person responsibilities, including going into the Salt Lake City office at least one day a week. 

Salary: $28.85/per hour

 

Our goal is to have competitive and equitable compensation.  We have a market-based compensation approach, which means we benchmark each role from reputable data sources. We compare our benchmarks against similarly sized non-profit organizations with comparable annual budgets and geographical areas. We pay the same rate for the same roles and adjust to comply with statutory mandates. 

  We take care of our employees by providing the following perks and benefits (please note that some of the benefits do  not apply to temporary employees) : 

Medical, Dental and Vision insurance (100% Paid Employee Only Coverage)

Flexible Spending Account and Health Savings Account

Dependent care Flexible Spending Account

Health Reimbursement Account fully funded by Merit

Education & personal development reimbursement

Catalog of courses for professional learning and development

Short and long-term disability

Unlimited vacation (after a 90-day introductory period)

Paid Parental Leave and Adoption benefits (after 1 year of employment)

11 federally recognized holidays

2 week holiday office closure in December/January

401(k) retirement plan with automatic Merit contribution

Wellness Benefits/Wellness Resources

Discount perks at work program

Phone/technology stipend

Home office setup stipend

Affinity groups and community building via virtual, in-person, and/or regional meetups

*Eligibility for some benefits may vary based on employment status, full-time or part-time. Eligibility will be outlined during the hiring process.

Remote Work & Sponsorship

Candidates must reside within the 50 states or District of Columbia and have full authorization to work in the 50 U.S. states & the District of Columbia (international work abroad, including the U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, and other islands are excluded). In addition, Merit America doesn't offer employment visa sponsorship.

Equal Opportunity Statement

Building an inclusive, high-performing team that is diverse across lines of personal identity is integral to our success and we are proud to be an equal opportunity employer.

This means we do not discriminate against any job applicant or employee because of their race, ethnicity, color, religion, national origin, sex, disability status, genetics, protected veteran status, gender identity or expression, sexual orientation, age or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.

We actively strive and evolve to develop and maintain workspaces that are fully inclusive. We encourage candidates from underrepresented groups to apply.

Still excited about our work?  You can learn more about our work in this video we made with our founding partner, Google.

Fair Chance Ordinance

Applicants who have arrest or conviction records and are in unincorporated areas of Los Angeles County will be considered in accordance with the state’s fair chance ordinance law. Employment under the ordinance includes part-time work, seasonal work, contract work, contingent work, work on commission, and work through the services of a temporary or employment agency.

E-Verify Statement

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.