Tellecaller- Admission Counselling

Job Summary:

• We are looking for enthusiastic and dedicated Tellecallers-Admission Counselling who can engage with students, understand their academic needs, and guide them towards suitable courses.
• This role involves outbound calling, counselling, and maintaining strong student engagement.

Roles and Responsibilities:

• Student Guidance: Assist prospective students and their families through the admissions process, providing information on academic programs, admissions requirements, and campus life.
• Admissions Process: Manage the admissions process from initial inquiry to enrollment, including reviewing applications, scheduling interviews, and conducting follow-up communications.
• Relationship Building: Develop and maintain relationships with high schools, community organizations, and other partners to promote the institution and attract prospective students.
• Events and Recruitment: Represent the institution at recruitment events, college fairs, and high school visits to promote awareness and generate interest in our programs.
• Data Management: Maintain accurate records of prospective students and their application status using our CRM system, ensuring timely follow-up and communication.
• Support Services: Provide support to students and families regarding financial aid options, scholarships, and other resources available to them.
• Team Collaboration: Collaborate with admissions team members and other departments to ensure a seamless and positive experience for prospective students throughout the admissions process.

Requirements:

• Bachelor's degree in any field.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills.
• Required Skills:
• Communication skills, Interpersonal Skills, Negotiation skills, Convinicing skills.