Telesales Specialist

Company Description High Altitude is a real estate firm focused on delivering a truly customer-centric home buying experience. With over a decade of industry experience and collaborations with reputed brands, the company aims to provide supportive and personalized guidance throughout the property search and purchase journey. Operating with the motto Customers First, Business Next, High Altitude emphasizes concierge-level service and long-term relationships. The team is dedicated to turning home buying into a positive, memorable milestone that reflects each client's unique needs and preferences. The company's vision is to be an exclusive real estate partner that consistently delivers high satisfaction.
Role Description The Telesales Specialist role at High Altitude is a full-time, on-site position based in Bengaluru. The specialist will handle inbound and outbound calls, introduce prospective customers to available real estate offerings, and qualify leads based on their requirements and budget. Day-to-day responsibilities include providing accurate property information, scheduling site visits, following up with leads, and maintaining detailed records in the CRM system. The role involves working closely with the sales and customer support teams to ensure seamless communication, address customer inquiries, and support closure of deals. The Telesales Specialist is expected to meet call and conversion targets while maintaining a professional, courteous, and customer-first approach.
Qualifications

• Strong customer-facing skills, including Customer Service and Customer Support capabilities.
• Excellent Communication skills, both verbal and written, with clear, confident phone etiquette.
• Proven Sales skills, including lead qualification, negotiation basics, and conversion focus.
• Ability to deliver Training or guidance to customers on processes, documentation, and next steps.
• Prior experience in telesales or inside sales, preferably in real estate or related sectors.
• Comfort with CRM tools, basic computer applications, and structured call workflows.
• Ability to work on-site in Bengaluru and collaborate effectively in a team environment.
• Minimum high school diploma; a bachelor's degree in business, marketing, or a related field is an advantage.
• Strong listening skills, resilience in a target-driven environment, and commitment to a customer-first mindset.