Telesales Specialist

Company Description

Acres247, established in 2021, is a dynamic and innovative company in the real estate sector, providing an integrated solution for customers, agents, and builders. The company focuses on transforming the traditional real estate experience through a cutting-edge platform that serves as a central hub for diverse property needs.

Acres247 streamlines processes, enhances transparency, and simplifies decision-making for all stakeholders. Team members join a growing organization that values technology-driven solutions and customer-centric services.

Role Description

The Telesales Specialist is a full-time, on-site role based in Bengaluru.

1- This role involves making outbound calls to potential and existing customers, presenting real estate offerings, and converting leads into successful sales.

2- The specialist will respond to inbound inquiries, provide accurate information about properties and services, and maintain detailed records in CRM systems.

3- Day-to-day responsibilities include understanding customer needs, following up on leads, coordinating with internal teams for closures, and meeting or exceeding assigned sales targets.

4- The role also involves delivering consistent, professional customer support and participating in ongoing training to improve product and market knowledge.

Qualifications

• Strong Communication and interpersonal skills, including clear spoken and written English.
• Sales capabilities, with proven ability in telesales, negotiation, and closing deals.
• Customer Service and Customer Support skills to handle inquiries, resolve concerns, and build long-term relationships.
• Training mindset, with willingness to learn about real estate products, platforms, and market trends.
• Previous experience in telesales, inside sales, or call center roles, preferably in real estate or related industries.
• Comfort using CRM tools, telecalling systems, and basic office software.
• Ability to work on-site in Bengaluru, manage high call volumes, and achieve performance targets.
• Minimum educational qualification: high school diploma or bachelor's degree in any field; relevant certifications in sales or customer service are an advantage.