Telesales officer

Roles and Responsibilities :

• Handle inbound calls from customers to resolve their queries and concerns related to banking products and services.
• Identify potential clients through cold calling, generate leads, and convert them into paying customers.
• Meet daily/weekly targets set by the management while maintaining a high level of accuracy in processing transactions.
• Provide excellent customer service by resolving issues promptly and ensuring customer satisfaction.

Job Requirements :

• 0-1 year of experience in BPO or telesales industry.
• Excellent communication skills with convincing power over phone conversations.
• Ability to handle pressure handling situations effectively during peak hours or tight deadlines.