Telesales Executive

Description

Job Description: Telesales

Designation: Executive

Desired Experience: 2-4 yrs in Telesales.

Job Summary:

• Handle end to end sales outbound calls and customer support - existing clients
• Contact existing customers to inform them about a product or service
• Answer questions about products/Services of the company
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company's reputation
• Go the extra mile to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information Desired Candidate Profile
• Proven experience as telesales representative
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English/Hindi/Telugu/ Tamil or other regional language
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Qualification – 12th Mandatory