Telesales Executive

Company Description ADB (A Digital Blogger) is a knowledge hub focused on the Indian stock market, offering detailed information on stockbrokers, advisory firms, portfolio management services, trading apps, and robo-advisories. The organization provides genuine, fresh perspectives on the stockbroking space through a blogging network, multiple websites, a YouTube channel, and a mobile app called Stock Pathshala. ADB collaborates with leading stockbroking companies while delivering direct value to clients through stock market education. The company is currently expanding its Mohali-based team across various talent and skill levels, offering opportunities for growth in a dynamic, content-driven environment.
Role Description This is a full-time, on-site Telesales Executive role based in the Mohali district. The Telesales Executive will engage with potential and existing clients over the phone, explain ADB's services and educational offerings, and convert leads into active users or customers. Daily responsibilities include making outbound calls, handling inbound inquiries, qualifying leads, maintaining accurate records in the CRM, and following up to ensure conversion and customer satisfaction. The role also involves coordinating with the marketing and content teams to align sales messaging, meeting individual and team sales targets, and providing feedback from customers to help refine products and services.
Qualifications

• Candidates should possess strong Communication skills for clear, confident, and professional phone interactions.
• Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve issues, and ensure a positive client experience.
• Candidates should possess Lead Generation and Sales skills to identify prospects, pitch offerings effectively, and close deals.
• Candidates should have basic computer literacy and familiarity with CRM or calling tools.
• Prior telesales or call center experience, preferably in financial services or education, is an advantage.
• Candidates should demonstrate goal orientation, resilience, and the ability to work in a target-driven environment.
• A minimum of a high school diploma; a bachelor's degree in business, marketing, or related fields is beneficial.