Telesales Associate

Job Description Telesales Executive

Department: Sales
Work Mode: Remote / Hybrid
Experience: 1–3 years (Freshers may be considered)
Education: Minimum 10+2
Working Days: Monday–Saturday, with rotational Sunday duty
Shift Timings: 9:00 PM–6:00 AM IST or 3:00 PM–12:00 AM IST
Languages: Hindi (mandatory), English (working proficiency), Bengali (preferred), Tamil (added advantage)

Key Responsibilities

• Make 180–220 outbound calls daily to prospective and existing users.
• Explain platform features, welcome bonuses, promotions, and offers accurately.
• Handle customer objections and encourage registrations, platform activation, and eligible transactions.
• Guide users through app registration and in-app processes.
• Follow up with interested users and maintain accurate call records.
• Achieve daily, weekly, and monthly sales targets.
• Follow company procedures, approved scripts, and platform policies.

Required Skills

• Strong Hindi communication and customer engagement skills.
• Experience in outbound telesales, telecalling, or B2C sales.
• Good persuasion, negotiation, objection-handling, and follow-up abilities.
• Confidence, patience, high energy, and a target-oriented mindset.
• Basic computer skills and familiarity with sales tools.

Preferred Industry Background

• Online Gaming / iGaming
• Fintech, Loans, and Credit Cards
• EdTech and BFSI
• E-commerce Sales and Customer Retention

Ideal Candidate: A confident, energetic, and sales-driven individual who can handle high-volume outbound calls, convert leads, and consistently achieve performance targets.