Telesales Agent

Roles and Responsibilities :

• Handle inbound calls from customers to resolve their queries and concerns related to financial products.
• Make outbound calls to potential clients to generate leads and convert them into paying customers.
• Qualify leads by assessing their needs, identifying opportunities, and providing personalized solutions.
• Meet daily/weekly targets set by the management while maintaining a high level of customer satisfaction.

Job Requirements :

• 0.6-3 years of experience in telesales or inside sales.
• Strong communication skills with excellent voice quality for effective phone conversations.
• Ability to work on an hourly/salary basis with flexibility in scheduling (rotational shifts).
• Proficiency in lead qualification techniques using various tools such as CRM software.