Telemarketing Manager
Lakshmi Ceramics · Coimbatore · onsite · Posted 28d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
We are seeking an experienced Telemarketing Manager to lead and manage our telecalling and telemarketing operations. The ideal candidate should have proven expertise in handling high-volume calling teams, converting leads into sales, and driving revenue through effective telemarketing strategies.
Key Responsibilities
- Manage, train, and motivate the telemarketing and telecalling team to achieve sales targets
- Develop and implement telemarketing strategies to improve call-to-conversion ratios
- Monitor daily calling activities, performance metrics, and sales outcomes
- Ensure effective lead management and follow-up processes
- Convert inbound and outbound calls into confirmed sales and business opportunities
- Coordinate with sales, marketing, and operations teams for seamless execution
- Maintain high standards of customer interaction and service quality
- Prepare daily, weekly, and monthly performance and sales reports
- Identify gaps in team performance and conduct regular training sessions
- Ensure compliance with company policies and ethical telemarketing practices
Required Skills Qualifications
- Minimum 5+ years of experience in telemarketing / telecalling, preferably in sales-driven roles
- Proven track record of converting calls into sales
- Experience in managing and leading telemarketing teams
- Strong communication, negotiation, and interpersonal skills
- Ability to analyze performance data and optimize calling strategies
- Target-oriented mindset with strong leadership abilities
- Experience in Tiles, Sanitaryware, or building materials industry is an added advantage
Mail Your Resume
Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
TilesService qualitysales targetsOutboundlead managementInbound and outbound callsoperationsSalescomplianceinboundmarketingTelecallingTelemarketing
About Lakshmi Ceramics
Lakshmi Ceramics
Building Material
11-50
employees
1997
29 years old
Coimbatore, Tamil Nadu
India
₹2.6L PA avg
Avg at Lakshmi Ceramics
About
Lakshmi Ceramics excels in the ceramics retail industry, providing an extensive range of products through multiple showrooms aimed at customer satisfaction.
Industries
Building Material
Employee ratings
10 reviews
3.9/ 5
Culture
3.4
Career growth
3.5
Work-life
3.3
Employees rate it well for
Work Satisfaction39Overall Company39
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