Telemarketing Executive - Tamil, Hindi, English Mandatory - Only Male

Roles & Responsibilities:

Customer Engagement:

• Handle inbound and outbound calls with prospective customers.
• Understand customer requirements and business needs.
• Build good relationships with customers through professional communication.

Lead Qualification:

• Contact and follow up with leads generated through digital marketing and other channels.
• Qualify leads based on requirement, budget, decision-maker, and timeline.
• Identify genuine sales opportunities and update lead status.

Product & Service Presentation:

• Explain company products, IT services, features, benefits, and pricing clearly.
• Understand customer needs and recommend suitable solutions.
• Schedule and coordinate product/service demos when required.

Sales Support & Follow-up:

• Follow up with prospects through calls, WhatsApp, and email.
• Coordinate with the sales team for demos, negotiations, and lead conversion.
• Maintain regular follow-ups with interested prospects.

CRM & Performance:

• Update customer details, call notes, lead status, and follow-up dates in the CRM.
• Handle customer questions and basic concerns professionally.
• Achieve assigned calling, follow-up, and qualified-lead targets.

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