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TELECALLING EXECUTIVE

Company: Akshara Enterprises

Location: Bengaluru, Karnataka

Employment Type: Full-Time

Department: Operations

Role: Tellecalling Executive

About Akshara Enterprises

Akshara Enterprises is a business management and operations company focused on helping businesses streamline their day-to-day operations, improve workflows, coordinate teams, and build structured processes for sustainable growth.

We are looking for a Tellecalling Executive who can handle business operations responsibilities. The ideal candidate should be comfortable speaking with businesses over the phone, working with operational targets, coordinating follow-ups.

Key Responsibilities

1. Operations & Business Calling

• Make outbound calls to multiple businesses, clients, shops, and potential business contacts as part of daily operations.

• Handle approximately 100–150 answered calls per working day, depending on the employee's working hours and daily operational requirements.

• Communicate professionally with businesses and understand their requirements, status, and operational needs.

• Follow up with businesses and maintain regular communication wherever required.

• Update call outcomes, business information, follow-up status, and other relevant details in Excel/CRM/internal systems.

• Maintain accurate records of all calls, discussions, follow-ups, and business responses.

• Coordinate with internal teams and provide updates regarding business interactions.

• Work towards assigned daily and weekly operational targets.

• Ensure timely completion of assigned operational activities.

• Identify issues during business interactions and escalate them to the appropriate team.

• Assist in improving existing operational processes and workflows..

• Work with spreadsheets, online tools, website platforms, CRM/software systems, and other business applications.

Required Skills Operations:

• Strong communication and interpersonal skills.

• Comfortable making a high volume of business calls.

• Ability to work with daily and weekly targets.

• Good follow-up and coordination skills.

• Good organizational and time-management skills.

• Ability to maintain accurate records.

• Comfortable communicating with different types of businesses and professionals.

Who Are We Looking For

We are looking for someone who is both technically inclined and comfortable with business operations.

The candidate should:

• Be comfortable spending a significant part of the day communicating with businesses over calls.

• Be target-oriented and able to consistently achieve daily calling requirements.

• Have a genuine interest in technology and websites.

• Be willing to work on both operational and technical tasks.

• Be a quick learner who can adapt to different software, tools, and processes.

• Have a problem-solving mindset.

• Be comfortable taking ownership of tasks from start to completion. Educational Qualification

• Bachelor's degree in

• Candidates from other backgrounds with relevant technical and operational skills may also be considered.

Experience

• 1–2 years of experience in operations, business development, telecalling, IT support, or a similar role.

Operations targets may include:

• Approximately 100–150 answered business calls per day, depending on working hours and daily requirements.

• Maintaining accurate call records.

• Completing scheduled follow-ups.

• Achieving assigned operational targets.