Telecom Non Voice Process

Were Hiring Telecom Process

Netimpact Solutions Pvt. Ltd. is looking for smart, young, and motivated individuals to join our Telecom Process team in Noida.

Job Requirements-

• Graduate with a good academic record.
• Excellent written and comprehension skills in English.
• Strong communication skills and a dynamic personality.
• Prior experience in customer escalation handling is required in Social. ( 1 years )
• Ability to handle customer queries professionally and efficiently.

Job Responsibilities

• Address customer queries at the appropriate authorization level.
• Respond to customer queries through email and social media channels.
• Manage customer follow-ups across social media platforms and email.
• Ensure customer queries are resolved within the defined Turnaround Time (TAT).
• Meet and exceed committed service levels for customer escalations.

Location

Noida Sector 62 - Opp Stellar Park.

5 days working ( Rotational week offs )

Rotational Shifts ( No night shifts for Females )

How to Apply

Interested candidates can share their updated resume at:

[email removed]

Join Netimpact Solutions Pvt.