Telecalling Staff (Female)

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Key Responsibilities
Make outbound calls to prospective and existing customers.
Receive inbound calls and address customer inquiries professionally.
Explain products, services, offers, and promotions to customers.
Generate and qualify leads for the sales team.
Follow up with customers regarding inquiries, appointments, or payments.
Maintain accurate records of customer interactions and call outcomes.
Achieve daily, weekly, and monthly calling targets.
Resolve basic customer concerns and escalate complex issues when required.
Update customer information in CRM or database systems.
Ensure compliance with company policies and communication standards.