Telecalling Officer

Role & responsibilities

We are looking for a Lead Verification Executive Telecalling to join EstateDekhos Quality Control (QC) team.

• Make 100 - 150 outbound calls per day to verify customer leads.
• Verify customer requirements including location, budget, property type and buying interest.
• Check whether the customer is genuinely interested in purchasing a property.
• Qualify leads based on the verification criteria.
• Update accurate call remarks and lead status in CRM after every call.
• Maintain lead verification quality and daily calling targets.
• Coordinate with the Account Management and Sales teams when required.
• This is primarily a lead verification role, not a sales role.

Preferred candidate profile

• Good communication skills in Telugu & English
• English and Hindi communication is an added advantage.
• Comfortable making 100- 150 calls per day.
• Good listening and customer-handling skills.
• Basic computer and CRM knowledge.
• Telecalling, BPO, Customer Support or Lead Verification experience is preferred.
• Freshers with good communication skills can also apply.
• Should be comfortable working from office in Hyderabad.