Telecalling Executive

ABOUT THE ROLE

Dream Life Education is hiring Admission Telecalling Executives to communicate with students and parents, understand their higher-education requirements, provide initial admission guidance and generate qualified leads for the admission closing team.

ROLES AND RESPONSIBILITIES

• Make a minimum of 150 outbound call attempts every day.
• Communicate professionally with students and parents.
• Understand the students marks, preferred course, budget, location and college requirements.
• Explain available courses, colleges, fees, scholarships, hostel facilities and admission procedures.
• Handle inbound and outbound calls and WhatsApp follow-ups.
• Follow up with interested students and parents regularly.
• Identify serious prospects and transfer qualified leads to the Admission Closing Executive.
• Schedule counselling sessions, office appointments and college campus visits.
• Update every call, lead status and follow-up activity correctly in the CRM.
• Maintain complete and accurate student information.
• Achieve daily, weekly and monthly calling and lead-generation targets.
• Handle questions and basic objections professionally.
• Support the student until counselling or admission handover is completed.
• Maintain professional communication and protect student data.