Telecalling Executive

Job Overview:

We are looking for an Inside Sales Executive / Telecalling Executive to contact potential customers from our existing lead database, understand their business requirements, follow up with interested prospects, and schedule product demos for our sales team.

Role & responsibilities:

• Make outbound calls to potential customers using the provided leads database.
• Explain our software solutions, including ERP, CRM, and HRMS software.
• Understand customer requirements and identify potential sales opportunities.
• Follow up with interested leads through phone calls and WhatsApp.
• Schedule product demos and meetings for the sales team.
• Maintain proper records of calls, follow-ups, and lead status in the CRM.
• Handle basic customer queries and communicate product benefits effectively.
• Achieve daily calling targets and monthly performance goals.

Required Skills:

• Good verbal communication and convincing skills.
• Confidence in making outbound calls and speaking with customers.
• Basic computer knowledge and familiarity with MS Excel.
• Good follow-up, coordination, and time management skills.
• Ability to handle customer objections professionally.
• A target-oriented approach with a willingness to learn.