Telecalling Executive

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Key Responsibilities
Make outbound calls to prospective customers and explain products/services.
Handle inbound customer inquiries professionally and efficiently.
Generate, qualify, and maintain leads through telecalling activities.
Schedule appointments and meetings for the sales team.
Follow up with potential customers and existing clients.
Maintain accurate records of customer interactions in CRM or databases.
Achieve daily, weekly, and monthly calling and conversion targets.
Address customer queries and provide appropriate solutions.
Collect customer feedback and share market insights with management.
Support marketing and promotional campaigns through telecalling efforts.
Ensure high customer satisfaction and service quality.