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    Job · 21225396

    MUMBAI · FULLTIME

    Telecalling Executive

    CaratLane - A Tata Product

    CaratLane - A Tata Product

    Mumbai · onsite · Posted 5d ago

    Sourced fromNaukri
    ₹2.5L - ₹3.0L PA0–3 yrsfulltimeMumbai

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    Section · 01

    About this role

  1. Connect with customers regarding jewellery orders and repair requests
  2. • Provide regular updates on order/repair status and delivery timelines
  3. • Follow up on pending orders and repair cases
  4. • Coordinate with Production, Repair, QC, Stores and Dispatch teams
  5. • Track cases until successful closure
  6. • Handle customer queries and escalate issues when required
  7. • Maintain accurate CRM/ERP records and follow-up trackers
  8. • Ensure timely communication and a positive customer experience

    9. Sourced from naukri

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    Section · 02

    Skills

    Outbound CallingTelecalling

    Section · Company

    About CaratLane - A Tata Product

    CaratLane - A Tata Product

    CaratLane - A Tata Product

    Jewellery

    2.3k+

    employees

    2008

    18 years old

    Chennai, Tamil Nadu

    India

    ₹5.8L PA avg

    Avg at CaratLane - A Tata Product

    ₹2.5L – ₹3L PA

    This role

    About

    India’s first omni-channel jewellery brand - selling modern, everyday jewellery

    Industries

    JewelleryInternet

    Employee ratings

    0 reviews

    4.1/ 5

    Employees rate it well for

    Skill Development41Overall Company41

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