Telecalling Executive

Role & Responsibilities

• Make outbound calls to dealers, retailers, system integrators, and existing customers.
• Generate sales enquiries and identify new business opportunities.
• Follow up on quotations, pending orders, payments, and customer requirements.
• Share product information, pricing, offers, and availability with customers.
• Maintain regular communication with existing customers and develop strong business relationships.
• Coordinate with the sales team for lead conversion and order processing.
• Update daily call records, enquiries, follow-ups, and lead status.
• Promote Nakoda Electronics CCTV, surveillance, networking, access control, and related products.
• Achieve daily/weekly/monthly calling and lead-generation targets.
• Handle customer queries professionally and ensure timely follow-up.

Preferred Candidate Profile

• 03 years of experience in telecalling, telesales, customer support, or B2B sales preferred.
• Freshers with good communication skills are also welcome.
• Excellent communication and convincing skills.
• Kannada and Hindi communication preferred; English is an added advantage.
• Basic knowledge of MS Excel, WhatsApp, and computer applications.
• Confident, energetic, and comfortable making a high volume of calls.
• Good follow-up skills with a target-oriented approach.
• Candidates from CCTV, networking, electronics, IT hardware, or electrical distribution backgrounds will be preferred.
• Should be comfortable working with dealers, retailers, and business customers.

Perks & Benefits

• Competitive salary + performance-based incentives
• Attractive incentives for lead generation and sales conversion.
• Regular performance reviews and growth opportunities.
• Opportunity to work with a multi-brand CCTV, surveillance & networking distributor.
• Training on products, brands, and sales processes.
• Supportive and professional work environment.
• Opportunities for career growth within the sales team.
• Employee recognition and performance rewards.
• Monday to Saturday working schedule.