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    Job · 19462227

    Samahitha Life Sciences logo

    Telecalling Executive

    Samahitha Life Sciences · Bengaluru · onsite · Posted 23d ago

    ₹1.2L - ₹2.0L PA0–1 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

  1. Languages Required: English, Hindi & Kannada
  2. Looking for immediate Joiner.
  3. Job description
  4. * Make outbound calls to prospective and existing customers.
  5. * Follow up with leads and customers regarding products, services, and enquiries.
  6. * Explain basic product information clearly and professionally.
  7. * Understand customer requirements and provide appropriate information.
  8. * Generate and maintain customer interest through regular follow-ups.
  9. * Coordinate and schedule appointments or consultations when required.
  10. * Handle incoming customer calls and respond to basic customer queries.
  11. * Maintain accurate records of calls, customer interactions, leads, and follow-ups.
  12. * Update customer information and follow-up status in the company CRM/system.
  13. * Coordinate with Sales and Operations teams regarding customer requirements.
  14. * Escalate complex customer queries or complaints to the concerned team.
  15. * Follow up with customers after enquiries, consultations, or purchases when required.
  16. * Achieve assigned daily, weekly, and monthly calling and follow-up targets.
  17. * Maintain professional and courteous communication with customers.
  18. * Follow company guidelines and maintain confidentiality of customer information.
  19. Requirements
  20. * Good verbal communication skills in English, Hindi, and Kannada – mandatory.
  21. * Any Graduate / Undergraduate with relevant communication skills.
  22. * Freshers and candidates with 0–2 years of experience can apply.
  23. * Comfortable making outbound and handling inbound calls.
  24. * Good customer-handling and interpersonal skills.
  25. * Basic computer knowledge and familiarity with CRM systems is an advantage.
  26. * Positive attitude, patience, and willingness to learn.
  27. * Target-oriented and able to work effectively in a team.
  28. Eligible candidates Kindly drop your resume to [email removed]
  29. Sourced from naukri

    Skills

    TelecallingOutbound SalesTelesalesDomestic CallingTelemarketing

    Telecalling Executive · waiting for your command