Telecalling Executive

Job Description Telecalling Executive

Company: Solstr Innovation
Position: Telecalling Executive
Location: Surat, Gujarat
Experience: 02 Years
Employment Type: Full-Time

About the Role

We are looking for an enthusiastic and confident Telecalling Executive to join our team. The candidate will be responsible for making outbound calls, communicating with customers, understanding their requirements, and maintaining proper follow-up.

Key Responsibilities

• Make outbound calls to customers and prospective clients.
• Explain company products/services clearly and professionally.
• Understand customer requirements and provide relevant information.
• Follow up with leads and maintain regular communication.
• Maintain daily call records and update customer information.
• Generate and qualify leads through calling.
• Coordinate with the sales team for further follow-up.
• Handle customer queries professionally.
• Achieve daily/weekly calling and follow-up targets.
• Maintain a positive and professional relationship with customers.

Requirements

• Graduate or equivalent qualification.
• Good communication skills in Hindi and Gujarati; English will be an advantage.
• Basic computer knowledge.
• Good convincing and interpersonal skills.
• Positive attitude and willingness to learn.
• Freshers can apply.
• Prior telecalling/customer service experience will be an advantage.

Skills

• Communication Skills
• Customer Handling
• Lead Follow-up
• Convincing Skills
• Basic Computer Knowledge
• Time Management
• Teamwork

What We Offer

• Competitive Salary
• Growth & Career Opportunities
• Training and Support
• Positive Working Environment
• Performance-based incentives