Telecaller

Job Summary


Key Responsibilities

• Outbound Calling : Initiating calls to potential or existing customers to promote products, services, or generate leads.
• Customer Support : Handling inbound calls to resolve queries, address complaints, and provide detailed product information.
• Lead Management : Identifying potential prospects through effective questioning and following up on leads to convert them into sales.
• Record Keeping : Maintaining accurate and updated customer databases or CRM systems with call logs and interaction details.

Required Experience and Skills

• Education : Minimum high school diploma or equivalent; some roles prefer a bachelors degree in marketing or related fields.
• Communication : Exceptional verbal communication in English and/or regional languages, with a focus on persuasion and active listening.
• Technical Skills : Basic computer literacy and familiarity with CRM software and MS Office (especially Excel)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.