Telecaller
eQOURSE · Kota · onsite · Posted 27d ago
Not disclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Title: Telecaller Support at KOTA (On Site)
Full-Time | Kota, Rajasthan
Experience: Minimum 1 Year
Industry: Education / EdTech / E-Learning
About the Role:
We are seeking a proactive and communicative Telecaller for cross functional Operations Support to assist our Operations & HR team in coordinating with tutor candidates, parents, and internal stakeholders. This role will play a key part in ensuring seamless post-selection processes, managing parent queries, and maintaining consistent follow-ups to drive operational efficiency at Tutrain.
Key Responsibilities:
Lead Calling: Contact assigned leads and assess their learning requirements.
Demo Booking: Schedule demo classes with interested students/parents.
Tutor Coordination: Connect with tutors and arrange suitable demo timings.
Demo Scheduling: Ensure smooth scheduling and confirmation of demo sessions.
Follow-Up: Collect feedback from parents/students after demos.
Lead Conversion: Convert demo attendees into enrolled students.
Relationship Management: Maintain regular communication with parents and tutors.
CRM Updates: Record call outcomes, feedback, and lead status accurately.
Query Resolution: Address parent and student concerns promptly.
Target Achievement: Meet daily/weekly calling, demo booking, and conversion targets.
Key Requirements:
Minimum qualification: 12th Pass; Bachelor's degree preferred.
1+ years of experience in customer support, telecalling, or operations (EdTech/Education preferred).
Fluent in both English and Hindi (spoken and written).
Strong interpersonal and communication skills.
Basic computer skills; familiarity with Google Sheets or CRM tools is a plus.
Ability to multitask, prioritize, and handle pressure with a positive attitude.
What You'll Get:
Competitive salary: ₹7,000 – ₹15,000/month, based on experience and skill set.
Opportunity to work in a mission-driven EdTech environment.
Hands-on experience in operations, parent engagement, and tutor coordination.
Supportive and collaborative team culture with growth opportunities.
A collaborative and learning-oriented work culture.
✅ Ready to make an impact Apply here within 24 hours:
[ https://forms.gle/McS9HP4Wq33PitzG9 ]
Full-Time | Kota, Rajasthan
Experience: Minimum 1 Year
Industry: Education / EdTech / E-Learning
About the Role:
We are seeking a proactive and communicative Telecaller for cross functional Operations Support to assist our Operations & HR team in coordinating with tutor candidates, parents, and internal stakeholders. This role will play a key part in ensuring seamless post-selection processes, managing parent queries, and maintaining consistent follow-ups to drive operational efficiency at Tutrain.
Key Responsibilities:
Lead Calling: Contact assigned leads and assess their learning requirements.
Demo Booking: Schedule demo classes with interested students/parents.
Tutor Coordination: Connect with tutors and arrange suitable demo timings.
Demo Scheduling: Ensure smooth scheduling and confirmation of demo sessions.
Follow-Up: Collect feedback from parents/students after demos.
Lead Conversion: Convert demo attendees into enrolled students.
Relationship Management: Maintain regular communication with parents and tutors.
CRM Updates: Record call outcomes, feedback, and lead status accurately.
Query Resolution: Address parent and student concerns promptly.
Target Achievement: Meet daily/weekly calling, demo booking, and conversion targets.
Key Requirements:
Minimum qualification: 12th Pass; Bachelor's degree preferred.
1+ years of experience in customer support, telecalling, or operations (EdTech/Education preferred).
Fluent in both English and Hindi (spoken and written).
Strong interpersonal and communication skills.
Basic computer skills; familiarity with Google Sheets or CRM tools is a plus.
Ability to multitask, prioritize, and handle pressure with a positive attitude.
What You'll Get:
Competitive salary: ₹7,000 – ₹15,000/month, based on experience and skill set.
Opportunity to work in a mission-driven EdTech environment.
Hands-on experience in operations, parent engagement, and tutor coordination.
Supportive and collaborative team culture with growth opportunities.
A collaborative and learning-oriented work culture.
✅ Ready to make an impact Apply here within 24 hours:
[ https://forms.gle/McS9HP4Wq33PitzG9 ]
Sourced from foundit
Skills
Customer SupportGoogle SheetsoperationsCRM ToolsTelecalling