Telecaller

Role & responsibilities

• Make outbound calls to prospective and potential clients.
• Introduce and explain the companys products/services and generate interest.
• Schedule meetings, demos, and follow-ups for the sales team.
• Maintain accurate call records, lead status, and follow-up details.
• Update and manage customer information in the CRM system.
• Achieve daily, weekly, and monthly call and conversion targets.
• Handle basic customer queries professionally and provide relevant information.
• Follow up consistently with leads to support lead conversion and sales closure.
• Coordinate with the sales team to ensure smooth handover of qualified leads.
• Maintain professional communication and a positive customer experience.

Preferred candidate profile

• 2-5 years of experience in Telecalling.
• Excellent communication and interpersonal skills.
• Confident, energetic, and target-oriented.
• Strong follow-up and persuasion skills.
• Basic knowledge of CRM and MS Office.
• Freshers with good communication skills can apply.