Telecaller

Roles and Responsibilities :

• Handle customer calls, resolve their queries and concerns related to home loans and documentation.
• Process loan applications, verify documents, coordinate with the banks for funds disbursement.
• Maintain accurate records of all interactions with customers using CRM software

Job Requirements :

• 3-6 years of experience in a similar role in the banking industry.
• Strong understanding of home loans, mortgages, and financial products.
• Excellent communication skills with ability to handle high-pressure situations.
• Proficiency in voice processing technology.