Telecaller

Job Role:
As a Telecaller, you will be responsible for making outbound cold calls to potential customers in need of products/services and make sales. The candidate should have good communication skills with a strong ability to persuade and influence customers.

Job Description / Responsibilities, Goals and Scope:
01) Make outbound calls to potential customers and sell products/services
02) Identify customer needs and provide them with information about products/services, its features and benefits
03) Build a strong customer base by convincing potential customers about the benefits of products/services by assessing their requirements
04) Achieve sales targets and upsell the products/services wherever possible
05) Generate leads through cold calling and other lead generation techniques
06) Build rapport with customers and convert leads into customers
07) Maintain a record of calls and sales and note useful information
08) Maintain a database of potential customers

Required Key Skills / Desired Experience:
01) Educational Qualification: 12th / Undergraduate / Graduates are eligible to apply for the role.
02) Work Experience: Minimum 6 months to 3 Years preferably in a telesales process.
03) Prior experience in a outbound telesales process would be highly desirable.
04) Notice Period: Candidates who can join immediately or in 10 or 15 days would be considered favorably.
05) Salary Range: Rs. 2.0 to 3.6 Lacs Per Annum / Rs. 16,000 to 30,000 Per Month.
06) Communication and Languages: Candidate must have good communication in both English & Hindi along with one of the regional languages like Kannada, Tamil, Malayalam, Telugu, Marathi, Bengali, Gujarati, etc.
07) Willing to work in rotational shifts. Day Shift processes are also avaiable.
08) Able to multitask, prioritize, and manage time efficiently.
09) Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
10) Strong problem-solving and analytical skills.