Telecaller

Company Description Propshop Worldwide Expo is a trusted global exhibition design and stand build agency, recognized for delivering award-winning stands and over 7,000 projects worldwide. As an official IFES member and empaneled partner with leading organizers such as Informa Markets, Messe München, ABEC, and MATECIA, the company operates to strict international standards in design, fabrication, logistics, and on-site execution. Propshop focuses on creating exhibition stands that transform brand presence into powerful, three-dimensional experiences that drive meaningful business connections. With more than a decade of experience, the team combines innovative design and precise craftsmanship to deliver pre-built, quality-checked stands with flawless execution, from Mumbai to major global exhibition hubs.

Role Description This is a full-time, on-site Telecaller role based in Mumbai. The Telecaller will handle outbound and inbound calls to engage prospective and existing clients, share information about Propshop's exhibition services, and generate qualified leads for the sales team. Daily responsibilities include making follow-up calls, maintaining call records in CRM or spreadsheets, and coordinating with sales and marketing colleagues on campaign-specific calling activities. The role also involves answering basic queries, scheduling appointments or demos, and supporting pre-event and post-event communication with clients. The Telecaller is expected to meet call and conversion targets while delivering professional, brand-aligned communication at all times.

Position: Caller / Telecaller

Department: Business Development / Lead Generation

Location: Mahim ,Mumbai

Experience: 1–3 years preferred

Working Days: Monday–Saturday

Key Responsibilities

Make outbound calls to -based clients and exhibitors.

Identify potential clients and generate qualified leads.

Introduce the company's exhibition stall design, fabrication, and event solutions.

Understand client requirements and schedule meetings with the Business Development team.

Follow up with prospects through calls and emails.

Maintain accurate records of calls, leads, follow-ups, and client responses.

Achieve daily and monthly calling and lead-generation targets.

Coordinate with the sales team to ensure smooth lead handover.

Requirements

Excellent English communication and convincing skills.

Comfortable speaking with US clients over the phone.

Previous experience in international calling, telecalling, B2B sales, or lead generation preferred.

Good understanding of MS Excel/CRM and basic computer skills.

Confident, target-oriented, and professional.

US market or exhibition industry experience will be an advantage.

Prefer Candidate - Female

Salary - Best in Industry

Interested Candidate Contact on - [HIDDEN TEXT] / [phone removed]

Salary: As per experience and industry standards.