Telecaller / Telesales Specialist EdTech

Domain: Telecaller / Telesales Specialist – EdTech (Has a proven track record in EdTech sales.)

Location: Whitefield, Bangalore, Karnataka — Onsite

Experience: 2–3 years minimum

Work Schedule: 6 days a week

Employment Type: Full-time

Joining Preference: Immediate joiners or candidates available to join at short notice preferred

About the Role

We are looking for an experienced Telecaller / Telesales Specialist with 2–3 years of proven experience in the EdTech industry. The ideal candidate should have a strong track record of selling EdTech products, courses, or IT training programs and be highly skilled in communicating with prospective candidates over the phone.

The candidate will be responsible for contacting prospects, understanding their career and learning requirements, explaining our IT training programs, addressing their questions, and effectively convincing them to enroll.

Key Responsibilities

• Make outbound calls to prospective candidates and generate enrollments.
• Explain our IT training programs, course curriculum, benefits, career opportunities, and enrollment process clearly.
• Understand candidates career goals and recommend suitable training programs.
• Follow up consistently with interested prospects and convert leads into enrollments.
• Handle candidate queries and objections professionally.
• Maintain strong relationships with prospects throughout the sales cycle.
• Achieve individual and team-wise sales and enrollment targets.
• Maintain accurate records of calls, follow-ups, and lead status in the CRM.
• Demonstrate a consultative approach to selling IT and EdTech programs.
• Stay updated about the company's courses, training programs, and offerings.

Required Skills & Qualifications

• Minimum 2–3 years of experience in Telecalling, Telesales, Inside Sales, or Admissions Counselling in the EdTech industry.
• Proven experience and success in selling EdTech products, online courses, IT training programs, or similar educational offerings.
• Strong verbal communication and interpersonal skills.
• Ability to effectively communicate with prospects and influence their enrollment decisions.
• Excellent objection-handling and convincing skills.
• Target-oriented, self-motivated, and results-driven.
• Ability to make a high volume of calls and manage multiple follow-ups.
• Comfortable working in an onsite sales environment.

Language Requirements

Mandatory:

• English
• Hindi

Additionally, proficiency in any one or more of the following regional languages is preferred:

• Kannada
• Telugu
• Tamil

Preferred Candidate Profile

The ideal candidate is someone who:

• Has a proven track record in EdTech sales.
• Can confidently explain IT courses and career-oriented training programs.
• Is persuasive, energetic, and comfortable speaking with candidates from diverse backgrounds.
• Has strong follow-up discipline and a passion for achieving sales targets.
• Can work effectively in a fast-paced, target-driven environment.