Telecaller (Software Sales)

Location: Kochi

Experience: Freshers / 0–1.5Years

Employment Type: Full-time

Job Summary

We are looking for a confident and enthusiastic Telecaller (Software Sales)– to connect with potential customers, introduce our industry leading software solutions, and generate qualified leads. The ideal candidate should have good communication skills, a positive attitude, and the ability to build customer interest over phone calls. No target based calls.

Key Responsibilities

• Make outbound calls to prospective customers using the provided database.
• Introduce the company's software products and services.
• Identify customer requirements and generate qualified leads.
• Schedule product demonstrations or meetings for the sales team.
• Follow up with potential customers through calls, emails, or WhatsApp.
• Maintain accurate records of calls, leads, and follow-up activities in CRM or Excel.
• Achieve daily and monthly calling and lead generation targets.
• Build and maintain positive relationships with customers.
• Coordinate with the sales and marketing team for lead updates and campaign activities.

Required Skills

• Good verbal communication skills in English.
• Strong convincing and negotiation skills.
• Basic computer knowledge (MS Office, Email, Internet).
• Ability to handle customer queries professionally.
• Positive attitude, confidence, and willingness to learn.
• Ability to work with targets and deadlines.

Qualifications

• Any Graduate / Diploma.
• Freshers are welcome to apply.
• Prior experience in telecalling, telesales, customer support, or marketing will be an added advantage.