Telecaller Executive

Company Description Dreamstone Developers is a growing real estate organization focused on delivering residential and commercial projects that meet the needs of modern buyers and investors. The company emphasizes transparent communication, customer service, and timely project delivery. Team members work in a collaborative environment with opportunities to learn about property markets, sales processes, and client relationship management. Dreamstone Developers values integrity, professionalism, and long-term relationships with clients and partners.
Role Description The Telecaller Executive role is a full-time, on-site position based in Chennai. The Telecaller Executive will make outbound calls to prospective and existing customers to share information about properties, capture requirements, and generate leads for the sales team. Daily responsibilities include maintaining call records, following up on inquiries, scheduling site visits, and updating customer information in internal systems. The role also involves answering incoming calls, providing clear and accurate information, and handling basic customer queries in a courteous and professional manner. Collaboration with sales and marketing teams to support campaigns and meet lead generation targets is a key part of the position.
Qualifications

• Candidates should possess strong verbal communication skills in English and local languages, with clear telephone etiquette and active listening abilities.
• Candidates should possess customer service and relationship-building skills, including patience, empathy, and a professional approach to handling queries and concerns.
• Candidates should possess basic computer and data entry skills, including the ability to work with spreadsheets, CRM tools, and call logs.
• Candidates should possess sales and persuasion abilities, such as explaining property features, handling objections, and motivating customers to schedule visits.
• Candidates should possess time management and organizational skills, including the ability to manage call lists, follow-ups, and reporting without close supervision.
• Prior experience in telecalling, inside sales, real estate, or customer support is an advantage.
• A minimum of a high school diploma or equivalent is required; additional education in business or communication is beneficial.
• Comfort working in an on-site office environment in Chennai and flexibility to work within standard business hours or extended hours as needed.