Telecaller ( Delhi)
Naukripay group · Delhi · onsite · Posted 48d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
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telecaller contacts prospective or existing customers by phone to promote products, generate sales leads, or resolve support inquiries.Key ResponsibilitiesMake Outbound Calls: Reach out to potential clients using scripts to introduce company products or services.Handle Inbound Queries: Answer incoming phone calls, address customer questions, and offer helpful solutions.Lead Generation & Follow-up: Qualify prospects and conduct follow-up calls to move leads through the sales pipeline.Data Management: Update customer records, log call outcomes, and maintain databases using CRM software.Target Achievement: Meet or exceed daily and weekly goals for call volume, lead conversion, or sales quotas.Required Skills and QualificationsCommunication: Clear, confident verbal skills and active listening abilities.Education: High school diploma or equivalent (Bachelor's degree preferred by some employers).Technical Literacy: Basic computer proficiency and familiarity with CRM tools or spreadsheets.Resilience: Patience, emotional stability, and the ability to handle rejection professionally.Experience: Prior customer service or telesales background is an advantage, though freshers are often hired with basic training.
telecaller contacts prospective or existing customers by phone to promote products, generate sales leads, or resolve support inquiries.Key ResponsibilitiesMake Outbound Calls: Reach out to potential clients using scripts to introduce company products or services.Handle Inbound Queries: Answer incoming phone calls, address customer questions, and offer helpful solutions.Lead Generation & Follow-up: Qualify prospects and conduct follow-up calls to move leads through the sales pipeline.Data Management: Update customer records, log call outcomes, and maintain databases using CRM software.Target Achievement: Meet or exceed daily and weekly goals for call volume, lead conversion, or sales quotas.Required Skills and QualificationsCommunication: Clear, confident verbal skills and active listening abilities.Education: High school diploma or equivalent (Bachelor's degree preferred by some employers).Technical Literacy: Basic computer proficiency and familiarity with CRM tools or spreadsheets.Resilience: Patience, emotional stability, and the ability to handle rejection professionally.Experience: Prior customer service or telesales background is an advantage, though freshers are often hired with basic training.
Sourced from foundit
Skills
crm softwareBasic computer proficiencySpreadsheets