Telecaller / Customer Care Executive
Bivha Corporation · Patna · onsite · Posted 43d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Join our Healthcare team to connect with prospective patients/clients.
- You will be responsible for outbound calling to generate leads, book appointments for our [e.g., clinics, diagnostic services, wellness programs], and provide professional information about our health services.
Key Responsibilities
- Perform high-volume outbound calls to targeted patient/client lists.
- Successfully book and confirm patient appointments and follow-ups.
- Clearly explain healthcare services, packages, and benefits with empathy and accuracy.
- Maintain detailed and confidential records of all interactions in the CRM.
- Meet daily/weekly targets for calls and successful appointments booked.
Sourced from naukri
Skills
crmCustomer CarediagnosticHealth Servicesoutbound callsHealthcare