Telecaller Coordinator

Key Responsibilities:

Coordinate with internal teams and follow up on pending activities.

Maintain and update student databases, trackers, and records.

Track student feedback and coordinate on concerns.

Handle student/parent calls and provide support when required.

Maintain call, counselling, and follow-up records.

Prepare basic reports and status updates.

What Were Looking For:

Good communication and interpersonal skills.

Strong coordination and follow-up abilities.

Basic knowledge of MS Excel/Google Sheets.

Good attention to detail and data management skills.

Prior experience in counselling, coordination, tele calling, student support, or education operations is a plus.