Telecaller / Business Outreach Executive

About the job:

At M0, Our products and customer base continue to grow, we're looking for enthusiastic and customer-focused professionals who can represent our company and build meaningful relationships with potential clients.

We are hiring a Telecaller / Business Outreach Executive who is passionate about communication and enjoys interacting with customers. In this role, you'll connect with business owners and potential clients, understand their business requirements, introduce our AI and SaaS solutions, and help generate qualified business opportunities for our team.

If you have excellent communication skills, enjoy speaking with people, and are eager to contribute to a fast-growing technology company, we'd love to hear from you.

Requirements:

• Excellent verbal communication skills in English, Hindi, and Telugu.

• Ability to communicate confidently with customers and business owners over phone calls.

• Strong interpersonal, listening, and relationship-building skills.

• Basic understanding of sales, customer support, or business development.

• Ability to understand customer requirements and explain products/services effectively.

• Comfortable making outbound calls and following up with potential customers.

• Basic knowledge of Microsoft Office, Google Workspace, and CRM tools.

• Good organizational and time management skills.

• Positive attitude, self-motivated, and target-oriented.

• Previous experience in telecalling, customer support, or sales is preferred but not mandatory.

Responsibilities:

• Make outbound calls to prospective and existing customers.
• Introduce web and technology solutions to potential clients.
• Understand customer business requirements and identify their needs.
• Generate qualified leads and schedule meetings for the sales team.
• Build and maintain strong customer relationships through regular follow-ups.
• Handle customer inquiries professionally and resolve basic queries.
• Maintain accurate records of calls, leads, and customer interactions in CRM.
• Achieve daily, weekly, and monthly calling and lead generation targets.
• Coordinate with internal teams to ensure a smooth customer experience.
• Represent the company professionally during every customer interaction.

Preferred Skills:

• Telecalling
• Customer Communication
• Lead Generation
• Cold Calling
• Customer Relationship Management (CRM)
• Business Development
• Sales Communication
• Negotiation
• Active Listening
• Follow-up Management

Type:Remote Internship (PAN India)

Duration: 6 Months

Stipend: Unpaid / Paid

Full-Time Opportunity: Based on performance.