Telecaller Associate

Responsibilities:

• Connected with prospective customers through outbound calls to understand their requirements and career goals.
• Explained products and services clearly, addressed customer queries, and recommended suitable solutions.
• Built rapport with potential customers through fluent and professional English communication.
• Conducted follow-up calls to nurture leads and improve conversion rates.
• Achieved daily and monthly call, lead generation, and sales targets.
• Maintained accurate records of customer interactions and follow-ups in the CRM system.
• Worked closely with the sales team to ensure a seamless customer experience and successful conversions.

Requirements:

• Bachelor's degree.
• Excellent verbal communication and conversational English skills.
• Strong persuasion, negotiation, and relationship-building abilities.
• Customer-focused approach with a target-driven mindset.
• Ability to work in a fast-paced office environment.
• Basic knowledge of CRM tools and MS Office.