CHANDIGARH · FULLTIME
Telecaller Agent
Sobti Collections & Payment Services PVT. LTD.
Chandigarh · onsite · Posted 1d ago
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Section · 01
About this role
Role & responsibilities
- Contact customers regarding overdue loan payments and outstanding dues.
- Follow up with customers to ensure timely repayment.
- Explain repayment options and assist customers with payment-related queries.
- Maintain accurate records of recovery calls, customer interactions, and payment commitments.
- Coordinate with the recovery team to achieve collection targets.
- Follow company policies, RBI guidelines, and fair recovery practices.
Preferred candidate profile
- Minimum qualification: 12th pass or graduate.
- Experience in banking, NBFC, or loan recovery will be preferred.
- Good communication and negotiation skills.
- Basic computer knowledge and record-keeping skills.
- Ability to handle customer queries professionally and achieve collection targets.
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Section · 02