Telecaller Agent

Role & Responsibilities

• Call and follow up with leads generated through Meta Ads, Google Ads, WhatsApp, website enquiries, and walk-ins.
• Explain Evolve Me courses, career opportunities, fees, and program benefits to prospective students.
• Schedule counseling sessions, demos, webinars, and center visits.
• Maintain lead records and update CRM/Excel sheets regularly.
• Follow up with interested candidates until admission closure.
• Achieve monthly targets for appointments, walk-ins, and admissions.
• Coordinate with the counseling and marketing team to improve conversion rates.
• Handle inbound and outbound calls professionally.
• Build and maintain relationships with prospective students and parents.
• Generate referrals and repeat enquiries through effective communication.

Preferred Candidate Profile

• 1-6 years of experience in telecalling, admissions counseling, inside sales, or education sales.
• Experience in EdTech, training institutes, coaching centers, or skill development organizations preferred.
• Excellent communication skills in English, Hindi, and Marathi.
• Confident in handling objections and converting enquiries into admissions.
• Basic knowledge of MS Excel, Google Sheets, and CRM tools.
• Target-oriented, energetic, and self-motivated.
• Graduate preferred; freshers with strong communication skills may also apply.

Perks and Benefits

• Fixed salary + attractive performance incentives.
• Monthly admission-based bonuses.
• Career growth opportunities in a fast-growing AI and Digital Marketing Institute.
• Training in AI, Digital Marketing, and Career Counseling.
• Friendly and supportive work environment.
• Performance recognition and rewards.
• Opportunity to learn future-ready skills while working.