Tele Sales Officer

Roles and Responsibilities :

• Handle inbound calls from customers to resolve their queries and concerns related to credit cards.
• Identify potential clients through cold calling and convert them into paying customers by providing excellent customer service.
• Process transactions, answer questions about products and services, and address any issues or complaints in a timely manner.
• Meet daily targets set by the management while maintaining high levels of accuracy and efficiency.

Job Requirements :

• Excellent communication skills with strong convincing power over phone conversations.
• Proficiency in English language (both written and spoken) with good knowledge of Hindi language is required.
• Ability to work under pressure handling multiple tasks simultaneously with minimal supervision.