Tele Sales Officer

Roles and Responsibilities :

• Handle customer inquiries via phone calls, resolve their queries and concerns in a timely manner.
• Identify potential customers' needs and provide relevant product information to increase sales.
• Meet daily/weekly targets set by the management for call handling, conversion rates, and other performance metrics.
• Maintain accurate records of all interactions with customers using CRM software.

Job Requirements :

• 0-1 year of experience in tele sales or related field (BPO/call center).
• Excellent English and Hindi communication skills (verbal) with ability to communicate effectively over phone calls.
• Basic knowledge of computer applications, particularly MS Office Suite (Word, Excel).