JAIPUR · FULLTIME
Tele Sales Officer Bancassurance
AU Small Finance Bank
Jaipur · onsite · Posted 8d ago
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Section · 01
About this role
G Job Purpose
Functional Role: Tele Sales Bancassuarance
Qualification: Graduate/ Post Graduation
Vertical: Bancassurance
Location: AU Centre Aatish Market, Jaipur
Department: Tele Sales
Relevant Experience
0-1 years of experience.
Functional Competencies
Job Responsibilities:
Financial
Functional Role: Tele Sales Bancassuarance
Qualification: Graduate/ Post Graduation
Vertical: Bancassurance
Location: AU Centre Aatish Market, Jaipur
Department: Tele Sales
Relevant Experience
0-1 years of experience.
Functional Competencies
- Responsible for guiding sales representatives and ensuring that sales targets are met, generating leads.
- Assisting in resolving customer complaints/disputes.
- Monitoring sales performance.
- Keeping a record of calls and relevant details.
- Updating customer details.
- Dialer Management.
- Managing per agent productivity.
- Experience using sales tracking or customer relationship management (CRM) software
- Behavioral Competencies:
- Sales planning and organization skills.
- Closing skills.
- Client relationships.
- Customer-focus.
Job Responsibilities:
Financial
- Initiate On-call debit & online payment of renewal as per customer request.
- Periodic Data & call audit
- Managing Agent wise Performance tracker on day to basis.
- Collaborate with the branch Team to collect the renewal
- Daily Briefing and Knowledge Sharing .
- Improvements in Systems and Processes
- Daily dialer call matrix maintained.
- Quality Assurance of process
- Call Assessment on daily basis and give calls feedbacks
- Data analysis on daily basis
- Monitor the performance of the portfolio based on Non-Starters & delinquency of various sourcing channels, products, customer segments, area, etc.
- Resolve audit queries and work to minimize queries overtime. .
- Have understanding and knowledge of company's policy.
- Co-ordinate with RCU to ensure adequate sampling and cross verification especially for new channels and executives.
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Section · 02
Skills
Dialer Management
Section · Company
About AU Small Finance Bank
AU Small Finance Bank
Banking
50.9k+
employees
1996
30 years old
Jaipur, Rajasthan
India
About
AU Small Finance Bank offer banking services such as personal banking, online banking, internet banking, business & corporate banking, insurance, loans, investments, retail banking & much more.
Industries
BankingFinancial Services
Employee ratings
14,223 reviews
3.8/ 5
Culture
3.6
Career growth
3.5
Work-life
3.7
Employees rate it well for
Work Culture1155Work Environment896Salary745Learning675Work Life Balance609
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