Tele Sales Manager

Roles and Responsibilities :

• Manage a team of telesales agents to achieve daily, weekly, and monthly targets in BFSI sales.
• Develop and implement effective strategies for outbound calls, emails, and chats to generate leads and convert them into paying customers.
• Analyze sales performance data to identify areas of improvement and optimize the sales process accordingly.
• Collaborate with cross-functional teams (e.g., marketing, product) to develop targeted campaigns that drive business growth.

Job Requirements :

• 6-15 years of experience in b2c sales, insurance sales, or related fields such as BPO sales or telemarketing.
• Proven track record of achieving high levels of success in inside sales environments using various communication channels (phone, email, chat).
• Strong understanding of life insurance products and services offered by different companies; ability to communicate effectively about these offerings over the phone/email/chat.
• Excellent team handling skills with experience managing teams remotely or virtually.