Tele Sales Executive

Roles & Responsibilities

• Make outbound calls to prospective customers and generate leads for hospital management software.
• Explain the software features, benefits, pricing, and services to hospitals, clinics, and healthcare organizations.
• Understand customer requirements and identify suitable software solutions.
• Follow up with leads through phone calls, WhatsApp, and other communication channels.
• Schedule online software demos with interested prospects and coordinate with the demo team.
• Maintain regular follow-ups with prospects until conversion or closure.
• Handle basic customer queries and provide accurate information about the software.
• Maintain and update lead details, follow-up status, and customer interactions in the CRM.
• Achieve assigned daily, weekly, and monthly calling and sales targets.
• Coordinate with the sales, demo, implementation, and support teams for smooth customer onboarding.
• Build and maintain good relationships with prospective and existing customers.
• Identify new sales opportunities and generate referrals from existing customers.
• Prepare daily and weekly reports of calls, leads, demos, follow-ups, and conversions.
• Stay updated about software features, pricing, and new updates.
• Maintain professional communication and represent the company positively during customer interactions.

Required Skills

• Good verbal communication and convincing skills.
• Comfortable speaking with customers over the phone.
• Basic knowledge of computers and MS Office/Google Workspace.
• Good follow-up and lead-management skills.
• Ability to achieve sales targets.
• Hindi and English communication required; Marathi would be an advantage.
• Previous experience in telecalling, telesales, software sales, or B2B sales is preferred.
• Experience in healthcare or hospital software sales will be an added advantage.