Tele Sales Executive

Role & responsibilities

We are looking for an enthusiastic and target-oriented Telesales / New Business Development Executive to generate new business opportunities through outbound calls, identify potential customers, and convert leads into sales.

The ideal candidate should have excellent communication skills, a positive attitude, and the ability to confidently engage with prospective customers over the phone.

Key Responsibilities

• Make outbound calls to prospective customers and generate new business opportunities.
• Identify customer requirements and understand their needs.
• Explain products/services clearly and communicate their key benefits.
• Qualify leads and schedule appointments.
• Follow up with prospective customers through calls, WhatsApp, email, and other channels.
• Convert qualified leads into customers and achieve assigned sales targets.
• Maintain accurate records of calls, leads, follow-ups, and sales activities in the CRM.
• Build and maintain strong relationships with prospective and existing customers.
• Handle customer questions, objections, and concerns professionally.
• Research potential customers and identify new business opportunities.
• Coordinate with the sales and business development team to ensure smooth lead conversion.
• Provide regular updates on sales performance, lead status, and pipeline.
• Consistently meet daily, weekly, and monthly calling and revenue targets.

Required Skills

• Excellent verbal communication and interpersonal skills.
• Strong convincing and negotiation abilities.
• Good listening and customer-handling skills.
• Ability to handle sales objections effectively.
• Target-oriented and self-motivated approach.
• Basic computer and MS Office/CRM knowledge.
• Good follow-up and time-management skills.
• Ability to work independently as well as in a team.
• Fluency in English and Hindi.

Qualification

• Minimum Graduate in any discipline.
• Prior experience in telesales, telecalling, inside sales, business development, or customer service is preferred.