Tele Sales Executive

Key Responsibilities

• Make outbound calls to schools & educational institutions from leads and prospect databases.
• Introduce SAMAVASTRA, its uniform solutions and product range to prospective customers.
• Identify potential customers and understand their uniform requirements.
• Generate qualified leads and create sales opportunities for the Business Development team.
• Schedule appointments and meetings for the field sales team with school management, principals, administrators, purchase teams and corporate HR/purchase departments.
• Follow up regularly on leads, enquiries, quotations and appointments.
• Maintain accurate records of calls, conversations, follow-ups and lead status in the CRM.
• Send product catalogues, company information and samples/details through WhatsApp and email as required.
• Reconnect with previous enquiries and dormant leads to identify new business opportunities.
• Coordinate with the Business Development team to ensure effective follow-up and conversion of leads.
• Meet daily and monthly calling, lead-generation and appointment targets.
• Maintain a professional and courteous relationship with prospects and customers.
• Provide regular feedback to management regarding customer requirements, objections and market response.

Candidate Profile

The ideal candidate should be:

• Confident and comfortable speaking to customers over the telephone.
• Excellent in communication and interpersonal skills.
• Persuasive without being aggressive.
• Good at follow-ups and maintaining customer relationships.
• Target-oriented and motivated by achieving results.
• Comfortable making a high volume of outbound calls every day.
• Good at handling customer objections and converting conversations into opportunities.
• Comfortable using WhatsApp, email, Excel/Google Sheets and CRM software.
• Able to communicate fluently in English and Tamil.
• Positive, energetic and willing to learn.

Qualification & Experience

• Any graduate preferred.
• 13 years of experience in Telesales, Telecalling, Inside Sales, Lead Generation or Customer Relationship Management preferred.
• Experience in B2B sales, School/education sales, uniforms, corporate sales or institutional sales will be an advantage.
• Freshers with excellent communication skills and a strong willingness to build a career in sales may also be considered.

Key Performance Indicators

The successful candidate will be measured on:

• Daily outbound calls
• Qualified leads generated
• Appointments scheduled
• Follow-up effectiveness
• Enquiry conversion
• Sales opportunities generated
• Achievement of monthly targets

What We Offer

• Fixed salary + performance incentives.
• Opportunity to earn additional income based on performance.
• Training on SAMAVASTRA products and sales processes.
• Exposure to B2B and institutional sales.
• Opportunity to work with schools and corporate organisations.
• Career growth opportunities within the sales team.
• Professional and entrepreneurial working environment.

Salary will be commensurate with experience and communication skills.

Location:

• Chennai, Tamil Nadu (Required)