Tele Sales Executive

Role & responsibilities

• Make outbound calls to prospective students/leads and generate interest in BSG Global Academys programs.
• Understand the candidates education, accounting experience, career goals, and requirements.
• Explain the academys Global Accounting programs, course structure, practical training, and benefits.
• Counsel prospective students and help them identify the program relevant to their career goals.
• Handle objections related to fees, course duration, timing, learning format, and career opportunities.
• Follow up consistently with interested and undecided leads through calls and WhatsApp.
• Convert qualified leads into paid enrollments and achieve assigned sales targets.
• Maintain accurate records of calls, conversations, follow-ups, and lead status in CRM/Google Sheets.
• Reconnect with old, warm, and inactive leads to generate new enrollment opportunities.
• Coordinate with the admissions and academic teams for a smooth student onboarding process.
• Maintain professional communication and build strong relationships with prospective students.
• Achieve daily, weekly, and monthly calling and conversion targets.
• Provide regular updates to the sales manager regarding lead progress, conversions, and pending follow-ups.

Preferred candidate profile

• Candidates with 1–3 years of experience in Tele-Sales, Inside Sales, Education Sales, EdTech, or Career Counselling.
• Experience in selling courses, training programs, educational products, or professional certification programs will be preferred.
• Freshers with excellent communication and strong sales aptitude may also be considered.
• Strong English and Hindi communication skills.
• Confident and comfortable with high-volume outbound calling and regular follow-ups.
• Good sales, persuasion, negotiation, and objection-handling skills.
• Target-oriented with a strong focus on lead conversion and achieving enrollment targets.
• Ability to understand customer requirements and provide appropriate course counselling.
• Comfortable using WhatsApp, Google Sheets, CRM tools, and basic computer applications.
• Self-motivated, energetic, disciplined, and willing to work in a target-driven environment.
• Candidates from Education, EdTech, E-Learning, Coaching, Professional Training, or Skill Development industries will be preferred.
• Kolkata-based candidates who can work from the office will be preferred.