Tele Sales Executive

LIBERTY 21 VENTURES PRIVATE LIMITED

JOB DESCRIPTION

Designation:Tele Sales Executive

Job Location:Secunderabad, Hyderabad

job Purpose: Making a large volume of calls/emails to explain the companys product range. The person should be able to generate new leads, coordinate order details between the customer & factory, showing customer around our experience center and fill relevant sales reports. Responding to complaints from customers and give after-sales support when requested is also a must.

Responsibilities:• Making a high number of calls and sending high volumes of emails
• Converting calls into order conformation and follow up with the factory for dispatch and installation.
• Monitor and maintain the customer data in the required formats.
• Responding to customer complaints and ensuring they are rectified at the earliest within 24 hours.
• Follow up for payment from customers on time to ensure efficient functioning
• Inform clients of unforeseen delays or problems
• Monitor the teams progress, identify shortcomings and propose improvements.
• Handle the processing of all orders with accuracy and timelines.
• Maintaining customer satisfaction and feedback forms
• Any other responsibility as assigned by the management.

Requisite Skills:• Excellent and persuasive communication skills in English & Telugu
• Basic computer knowledge (MS Word & Excel)
• Passionate, hard worker and well-organized professional with power to prioritize and multitask.
• Ability to meet deadlines.
• Good liaison with all other department members.