Tele Sales Executive

Role & responsibilities

Sales & Revenue Generation

• Handle Inbound & outbound calls of potential customers to promote healthcare services (Health check packages) and convert them into opportunities (Main KRA is are there in getting New Customers to clinics (Day wise target will be given)
• Achieve daily, weekly, and monthly sales targets
• Upsell and cross-sell healthcare packages, services from the leads handled
• Follow up on appointment bookings to ensure patients are turned up Customer Interaction
• Understand patient/customer needs and recommend suitable options for taking appointments
• Provide accurate information about services, pricing, and benefits
• Build and maintain strong customer relationships,
• Address customer queries and objections effectively • Update customer information in CRM systems

• Track conversion rates and performance metrics, Compliance & Quality

• KRAs will be given and ensure those KRAs are achieved monthly • Deliver high-quality customer experience as per defined standards

Preferred candidate profile

• Strong communication and persuasion skills
• Basic understanding of healthcare services/products
• Sales-oriented mindset with target focus
• Good listening and problem-solving skills, Ability to handle rejection and pressure

Qualifications:

• Graduate in any discipline (Healthcare/Management preferred). (or) Qualification with 10+2 education can also apply but candidate Should be having 70% (Aggregate)and above or grade 7 above (CBSC).
• 1-3 years of experience in call center SALES (Healthcare/BPO preferred)

Languages Required:

English & Hindi,(Mandatory) & Optional :- Tamil & Kannada

Salary : As per Industry Norms

Age Limit: 21 to 35

Week Off: Rotational Week Offs

Work Location: Hyderabad, Ameerpet